All North America orders received before 12 pm PT will ship on the same day, otherwise, they will ship the next business day. International orders will ship within 1-3 business days.
Yes, we ship orders internationally for a discounted rate. We have a number of international shipping providers to choose from at checkout. We regularly ship our products to many countries worldwide and all shipping options are calculated during checkout.
If you have a problem with your final product, please contact us and we’ll evaluate your situation. If you received an incorrect or damaged item, contact us and we’ll send out a replacement as fast as possible! Note that while we do not refund faulty orders, we do replace them as quickly as we can.
Please contact us as soon as you notice the damage and/or defect. We will offer you a replacement and send it out to you as fast as we can.
To cancel the order you must notify us within 24 hours from when the order was placed. Orders that have been sent to production can’t be canceled under any circumstance.