FREE shipping on all US orders. Expedited shipping options are available during checkout. Orders are shipped with the signature required.
Deeply discounted International Shipping. Discounted rates will automatically be calculated at checkout.
Please note that the recipient of an international shipment may be subject to import taxes, customs duties, and fees which are imposed once a shipment reaches the recipient’s country. Any such taxes, duties, or fees are to be paid separately by the buyer.
Any shipment within the USA that was shipped correctly but is subsequently refused by the recipient, unable to be delivered with the customer-supplied address, or returned to our warehouse will incur a flat $35 fee per item for shipping/warehousing/receiving charges. Any international returned shipment will incur a $50 fee per item and the shipping fees are non-refundable.
The buyer has ten (10) days after delivery to report the receipt of a damaged item. Damages during shipping are rare, but they do happen.
Please inspect your light and report any issues to us within this 10 day grace period. Shine Red Light will not be responsible for damages reported to us after this 10 day period.
Time In Transit:
All USA orders are shipped in the order in which they are received. (typically 3-7 business days for Expedited shipping, 8-15 business days for free shipping ).
All Canada / European orders are shipped in the order in which they are received. Shipments to Canada generally take around 3-7 days for Expedited shipping.8-15 business days for free shipping, European orders can vary but are typically 4-10 days for Expedited shipping, 11-20 business days for free shipping.
Shipments to all other countries originate from our international shipping center located outside of the USA and ship via DHL/FedEx/UPS/TNT with times in transit anywhere from 4 to 20 days.